For people negatively affected by COVID-19
※If you don’t speak Japanese, please contact the Foreign Residents’ Assistance Desk.
１ Special Cash Payments（Application acceptance has ended.）
２ Special Cash Payments: accommodation for people who escaped domestic violence (DV) by a spouse（Application acceptance has ended.）
３ For people who have difficulty in paying city taxes
４ For customers who have difficulty in paying water and sewage bills
５ For those who have difficulty in paying the National Health Insurance (NHI) premiums
６ For those who have difficulty in paying Long-Term Care Insurance premiums
７ Deadline extension for making repayments of the Single Mother/Father Welfare Fund Loan
８ Grant of Injury or Sickness Benefits for those who have been infected with COVID-19
９ Housing Security Benefit (rent subsidy)
10 Consultation about welfare benefits
11 Hakodate Special Support Grants for Business Operators（Application acceptance has ended.）
12 Approval of Safety Nets for Financing Guarantee and Crisis-Related Guarantee
13 Hakodate Financing System for Small and Medium Enterprises
Guide to Special Cash Payments（Application acceptance has ended.）
Special Cash Payments: accommodation for people who escaped domestic violence (DV) by a spouse（Application acceptance has ended.）
If you have escaped domestic violence by your spouse and cannot complete resident registration in a city, town, or village you are currently reside in on and after April 27th, 2020 (reference date) for certain reasons, you may apply for the Special Cash Payments in the municipality of your current residence and receive the payments by submitting a written request.
You may apply for and receive the payments for your family member(s) who you escaped together with, even if you are not a householder.
※Please contact us by phone beforehand about this request.
When you submit a written request, you need to attach one of the following documents as a proof of your evacuation from spousal violence.
・A certificate issued by Women’s Consulting Offices, Spousal Violence Counseling and Support Centers, etc.
・A copy or authenticated copy of Protection Orders
If you receive child allowances for your children in Hakodate, submitting the above documents may be waived.
When you obtain a certificate or confirmation document, you must present an identification document such as your driver’s license, “My Number” card, or National Health Insurance card, etc.
in order to verify your identification and place of residence.
※Once your request is approved, you will receive an application form for the Special Cash Payments by mail. Please make sure to submit the form in order to complete your application.
Contact Information
Single Parenting Representative, Parenting Support Section, Child Future Department
Tel: 0138-21-3010
For people who have difficulty in paying city taxes
Extension of tax payment deadlines (special system)
If you have a considerable decrease in your business income or salary income due to COVID-19, and if you fall into both １ and ２ below, you may request an extension of your tax payment deadline of up to one year.
No collateral is required, and no late-payment penalty or interest is due. Please contact a person in charge of tax payment in the Tax Affairs Section ahead of time.
１In any period (1 month or more) in and after February 2020, your income related to businesses or the like has reduced by about 20% or more compared to the same period of time in the previous year.
２It is difficult to pay at a time, or make a payment.
Application Procedure
・You need to apply either by June 30th, 2020 or the payment deadline (the extended deadline in the case your deadline has been extended), whichever comes later.
・Along with the application form, you need to submit documents that show the status of your income, cash on hand and bank deposits.
If you are unable to submit these documents, you will be asked about them verbally.
Contact Information
Tax Payment Representative, Tax Affairs Section, Finance Department, City of Hakodate
Tel: 0138-21-3234
For customers who have difficulty in paying water and sewage bills
If you have reduction in your income due to COVID-19 and have difficulty in paying water and sewage bills, the Hakodate Waterworks Customer Center is available for you for consultation about payment deadline extension or the like.
Contact Information
Hakodate Waterworks Customer Center
Tel: 0138-27-8734
For those who have difficulty in paying the National Health Insurance (NHI) premiums
Since premiums are essential as financial resources of medical-care expenses for everyone covered by NHI, we request you to make a payment by deadlines.
If you fall behind on your premium, you may be issued a short-term NHI card with a shorter than normal validity period or an NHI Eligibility Certificate.
If you visit a doctor with an NHI Eligibility Certificate, you must initially pay the full amount of medical costs.
If you are unable to pay your premium on time under exceptional circumstances, please contact us ahead of time without keeping it delinquent.
Contact Information
Receiving Representative, National Health Insurance and Pension Section, Citizen Department, City of Hakodate
Tel: 0138-21-3154
For those who have difficulty in paying Long-Term Care Insurance premiums
If you have difficulty in paying Long-Term Care Insurance premiums due to COVID-19, please contact the Long-Term Care Insurance Section for consultation.
Contact Information
Long-Term Care Insurance Section, Health and Welfare Department, City of Hakodate
Tel: 0138-21-3037
Deadline extension for making repayments of the Single Mother/Father Welfare Fund Loan
Along with the occurrence of COVID-19, those who are in the process of making repayments of the Single Mother/Father Welfare Fund Loan or those who are about to begin making repayments, may request a payment deadline extension, if they became significantly difficult to pay due to the following reasons. Please contact the Parenting Support Section for consultation and go through procedures.
Eligible reasons for payment deadline extension
◇Due to COVID-19,
・in the case your working income has reduced because of business closures
・in the case you became unable to work because of temporary closures of day-care centers or schools where your children are enrolled
・those whose informal job offer has been withdrawn, or those who are recognized to fall into the case that one is fired and has no prospect of earning an income
Procedures
◇If you would like to request for payment deadline extension, please go to the Parenting Support Section with your personal seal and documents that prove the status of your income (documents that shows a decrease in your income such as salary statements).
Consultation about others
◇Those who are in the process of making repayments may make an abatement claim.
In the case that you already have a repayment plan with maximum number of scheduled payments, we may not be able to approve your claim.
◇We provide consultation for those who fall behind on repayment as needed.
◇If you have any inquiries, please contact us by phone in advance.
Contact Information
Parenting Support Section, Child Future Department, City of Hakodate
Tel: 0138-21-3056
Grant of Injury or Sickness Benefits for those who have been infected with COVID-19
In response to the COVID-19 pandemic, if employees (those who are paid) insured by NHI have to take time off from work because of infection or suspected infection of COVID-19 and cannot receive all or a part of salary, they may apply for and receive the Injury or Sickness Benefits.
Eligible people
Those who fall into all of the following conditions
・have been infected with COVID-19 or infection is suspected with such symptoms as fever, and unable to work due to the medical treatment.
・have taken more than four days off from work, including three consecutive days.
・cannot receive all or a part of salary for the period of absence.
Eligible number of days
Starting from the date you missed work due to the medical treatment, “days you were supposed to work but missed” of the fourth day followed by three consecutive days and after are eligible for the benefit.
Amount to be granted
(total amount of your salary income for the last three consecutive months ÷ working days) × two-thirds × eligible number of days for the benefit
※There is an upper limit to the amount to be granted.
Eligible period
January 1st, 2020 ー September 30th, 2020
※Up to 1 year and 6 months in the case hospitalization period is extended or the like
Application procedure
Along with the application forms to be filled out by a householder and insured person, you will need a certificate of business owner and written opinion of physician (in the case you visited a physician). Please call the National Health Insurance and Pension Section in the Citizen Department in advance, and they will mail you the application forms. In order to prevent further spread of infection, please submit your application materials by mail.
Contact Information
Benefit Representative, National Health Insurance and Pension Section, Citizen Department, City of Hakodate
Tel: 0138-21-3145
Housing Security Benefit (rent subsidy)
It is a system that supplies the Housing Security Benefit equivalent to the rent. It is targeted for those who are straitened economically, and lost their housing (hereafter referred to as “person who lost housing”) or are likely to lose their housing (hereafter referred to as “person with possibility of losing house”), due to having left their jobs, having closed their businesses (hereafter referred to as “having left job or the like”), or having decreased their job opportunities not for reasons or conveniences attributable to the individuals (hereafter referred to as “unavoidable absence from work or the like”).
A range of eligible people has been expanded in consideration of the state of the COVID-19 pandemic or the like.
Contact Information
Self-Reliance Consultation Support Representative, Health and Welfare Department, City of Hakodate
Tel: 0138-21-3089
Consultation about welfare benefits
Please consult us about welfare benefits, if you are still distressed for living expenses even under other benefits and/or systems.
Contact Information Hakodate Welfare Office
Life Support Section 1 Tel: 0138-21-3285 (those who live within the jurisdiction of the Hakodate City Hall)
Yunokawa Welfare Section Tel: 0138-57-6170 (those who live within the jurisdiction of the Yunokawa Branch Office, the Zenigamezawa Branch Office, and the four branch offices in the East area of Hakodate)
Kameda Welfare Section Tel: 0138-45-5483 (those who live within the jurisdiction of the Kameda Branch Office)
Hakodate Special Support Grants for Business Operators（Application acceptance has ended.）
※Please refer to the website of Hokkaido for the information about how to apply for the Hokkaido Special Support Grants for Business Operators.
Approval of Safety Nets for Financing Guarantee and Crisis-Related Guarantee
The Credit Guarantee Corporation of Hokkaido provides a guarantee in order to facilitate financing for the Small and Medium Enterprises (SMEs) negatively affected on their management stability due to their client corporations who have applied for the reorganization proceedings or have limited business activities, natural disasters, their correspondent financial institutions who have fallen into bankruptcy, etc.
In order to make use of this guarantee system, you need to fall into either any items in Paragraph 5, Article 2, of the Small Business Credit Insurance Law, or Paragraph 6, Article 2 of the Law. Also, SMEs who own business facilities in Hakodate need to be accredited by the mayor of Hakodate.
SMEs severely affected by COVID-19 are eligible to apply for No.4 and No.5 of the Safety Nets for Financing Guarantee and Crisis-Related Guarantee as below. Also, the approval requirements have been partially eased.
No.4 Safety Nets for Financing Guarantee (related to COVID-19)
SMEs and small enterprises negatively affected by COVID-19 are eligible to apply for No.4 Safety Nets for Financing Guarantee. In this system, the Credit Guarantee Corporation of Hokkaido guarantees 100% of the loan amount with a maximum limit under a framework separate from a general financing guarantee.
※Designated period: February 18th, 2020 – June 1st, 2022
No.5 Safety Nets for Financing Guarantee
SMEs and small enterprises who conduct their businesses in the categories whose business conditions are deteriorating are eligible to apply for No.5 Safety Nets for Financing Guarantee. In this system, the Credit Guarantee Corporation of Hokkaido guarantees 80% of the loan amount with a maximum limit under a framework separate from a general financing guarantee.
※Designated period: January 1st, 2022 – March 1st, 2022
◆For more detailed information, please refer to the website of the Credit Guarantee Corporation of Hokkaido (Japanese), the Small and Medium Enterprise Agency (Japanese), etc.
Contact Information
Financial Affairs Representative, Economic Planning Section, Economic Department, City of Hakodate
Tel: 0138-21-3312
Hakodate Financing System for Small and Medium Enterprises
SMEs that have been affected directly or indirectly by the epidemic of pneumonia related to COVID-19 may utilize “Emergency Fund”.
(Handling period: February 5th, 2020 - March 31st, 2022)
Eligibility: those who need funds to maintain their management under damages by earthquake, wind and flood damage, economic crisis, etc.
Purpose of loan: (operation)
Maximum amount of loan: 10,000,000 yen
Loan period (deferment period): within 10 years (within 2 years)
Interest rate (fixed-rate): within 1.00%
Credit guarantee by Guarantee Corporation: guaranteed as needed
Purpose of loan: (equipment)
Maximum amount of loan: 30,000,000 yen
Loan period (deferment period): within 15 years (within 3 years)
Interest rate (fixed-rate): within 1.00% within 10 years
within 1.40% over 10 years
Contact Information
Financial Affairs Representative, Economic Planning Section, Economic Department, City of Hakodate
Tel: 0138-21-3312
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